Last updated July 2026
Australian Diamond Reserve (ACN 005 843 158, "we", "us", "our") is committed to protecting your privacy. This policy explains how we collect, use, disclose and safeguard your personal information, consistent with the Privacy Act 1988 (Cth)and the Australian Privacy Principles (APPs).
Information we collect
We collect personal information you provide directly, including:
- Your name, email address and phone number
- The content of any enquiry or message you send us
- The type of enquiry you select (for example, personal, SMSF or company)
We may also collect limited technical information automatically, such as your browser type and general usage of the website, to help us keep it working well.
How we use your information
We use your personal information to:
- Respond to your enquiry and provide the information or services you request
- Communicate with you about your enquiry
- Maintain, improve and secure our website
- Meet our legal and regulatory obligations
Disclosure
We do not sell your personal information. We may share it with trusted service providers who help us operate our business (such as email and hosting providers), and where required or authorised by law. Any such providers are expected to protect your information consistent with this policy.
Storage and security
We take reasonable steps to protect your personal information from misuse, loss and unauthorised access. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Access and correction
You may request access to the personal information we hold about you, and ask us to correct it if it is inaccurate or out of date. Contact us using the details below and we will respond within a reasonable time.
Complaints
If you have a concern about how we have handled your personal information, please contact us first so we can address it. If you are not satisfied, you may contact the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.
Changes to this policy
We may update this policy from time to time. The current version will always be available on this page.
Contact us
For any privacy matter, email acquisitions@australiandiamondreserve.com.au. We are based in Bundall, QLD, Australia.